How it works
From coin to coffee in four steps.
You verify once, move funds in, decide which balance pays first, and use the card. Here is each step in detail, including what happens to the rate between the tap and the final charge.
Getting the card
- 1
Install the app
Velorin Pay is available for current versions of iOS and Android. Search for “Velorin Pay” in your phone’s app store.
- 2
Verify your identity
Photograph an identity document and record a short video selfie. Most people finish in about six minutes. Accepted documents.
- 3
Pick a plan
Start on Essential and change plan whenever you like. Compare plans.
- 4
Use the virtual card
It is issued as soon as verification passes. Order the metal card from the Cards tab if your plan includes it.
Topping up
There are three ways to fund your balance. All of them land in the same account.
- 2.1
Send crypto
Each supported asset has its own deposit address per network. The app shows the address and the network together; always check both. The full list is on supported assets.
- 2.2
Bank transfer
Send euros, pounds, Mexican pesos or Colombian pesos from an account in your own name. Incoming money is held as the matching stablecoin or as local currency, your choice.
- 2.3
Debit card
Top up instantly from a debit card in your own name. Credit cards are not accepted.
Top-up charges are listed in the fee schedule. Sending coins on the wrong network is the most common problem we see; here is what can be recovered.
Spend order
You decide which balance pays first.
The spend order is a ranked list of your balances. When you pay, we use the first balance with enough funds to cover the whole amount. A single purchase is never split across two assets.
A new account starts with this order: local currency, then USDC, then EURC, then every other asset in alphabetical order. Drag to change it in Settings, Spending. You can also exclude a balance entirely, so it is never spent by the card.
If no single balance covers the purchase, the payment is declined rather than split. The app tells you which balance came closest.
Conversion at checkout
| Moment | What we do |
|---|---|
| Authorisation | We quote a rate against the mid-market reference, add your plan’s spread and reserve the coin amount. |
| Rate hold | The quoted rate is held until the merchant finalises the payment, for up to 7 days. |
| Final amount differs | If a restaurant adds a tip or a hotel adjusts the bill, the difference is converted at the same held rate. |
| Not finalised in 7 days | The reservation is released. If the merchant charges later, we convert at the rate on that day. |
| Refund | Handled separately; see refunds. |
Converting crypto into money is a disposal of that crypto. In many countries that can create a tax obligation. The app exports a full conversion history as a CSV file at any time.
Paying abroad
The card works in any country where card payments are accepted, including countries where you could not open an account. Where the shop charges in a currency other than your billing currency, a foreign currency markup may apply depending on your plan. Your billing currency is euro, pound, US dollar, Mexican peso or Colombian peso, set by your country of residence.